Privacy Policy

We keep collection deliberately small. PuntuQuest is playable without an account. Play as a guest and your progress never leaves your device. Sign in and it moves to your account, so it can follow you to another device.

• Gameplay data such as scores, stars, and which levels you have completed. As a guest this stays on your device. Once you sign in it is kept in your account instead.
• Usage and stability signals, such as which levels are started and finished, app version, device model, and crash reports, tied to a pseudonymous app identifier rather than to you.
• Optional support correspondence if you email us directly.

We do not require your name, your contacts, or your location to play.

PuntuQuest is playable without an account. If you choose to sign in with Google or Apple, we receive from that provider your email address (or Apple's private relay email if you use Hide My Email), your display name, your profile photo, and a unique user identifier.

We store this data in Firebase Authentication and Cloud Firestore, both operated by Google as our backend provider. We use it only to sync your progress and personalize the game to you. We do not use it for advertising, tracking, or profile-building, and we do not share it beyond what is needed to run the game.

We use the limited information above only to run and improve the game:

• To save your progress and show your scores and streaks.
• To diagnose crashes and improve performance and balance.
• To respond to you when you contact support.

We do not use your information for advertising profiles, and we do not sell it.

We do not sell your data. We share information only in narrow cases: with service providers who help us operate the app, bound by confidentiality, and where required by law.

The primary service providers we rely on are Google Firebase (Firebase Authentication for optional sign-in, Cloud Firestore for game content and account data). Firebase processes this data on our behalf under Google's data-processing terms.

We also use Firebase Analytics and Firebase Crashlytics, both from Google, to see which parts of the game are played and to diagnose crashes. These record events such as starting a level, answering a riddle, and finishing a game, alongside technical details like app version and device model. They are tied to a pseudonymous app identifier; we do not attach your account identifier to them.

As a guest, your progress lives only on your device. Once you sign in it lives in your account on Cloud Firestore, and the copy on your device is cleared so the two cannot disagree. Security rules allow only your own account to read or write your data. Where we process usage signals, we use reasonable technical and organizational measures to protect them.

No method of transmission or storage is perfectly secure, but we limit what we hold so there is little to expose.

Depending on where you live, you may have the right to access, correct, or delete information we hold about you, and to object to certain processing.

If you signed in, you can delete your account and all associated data at any time from inside the app: open Settings, tap your name to open your profile, then choose Delete Account. This removes your record from Firebase Authentication and Cloud Firestore.

To clear data held on your device as a guest (scores, stars, level history), delete the app. For anything we hold on our servers that you cannot remove yourself, contact us and we will respond promptly.

The game itself is suitable for all ages. Accounts are the exception: signing in is for players aged 13 and older, because that is where we receive personal details such as an email address and a name. Everything in the game can be played as a guest, without signing in, and a guest's progress stays on their own device.

PuntuQuest is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has signed in and given us information, contact us and we will delete it.

We may update this policy as the game evolves. When we make material changes, we will update the date above and, where appropriate, note the change in the app.

Continued use of PuntuQuest after an update means you accept the revised policy.

Questions, requests, or concerns about your privacy are welcome. Reach us at hello@puntuquest.com.